Frequently Asked Questions
How does it work?
Enjoy instant satisfaction and super convenience.
We’re a mobile car detailing service. Our professional detailers (car cleaning technicians) will come to your home or office to clean your car on-site. It takes the pain out of running another errand or waiting in a greasy shop.
Once you book an appointment online or by giving us a call, we’ll handle everything from here. Our iDetail certified professional detailers will arrive as scheduled and clean your car to brand-new perfection.
How long does it take?
Cleaning your car to perfection takes 3-4 hours. It depends on the size of your vehicle and current condition.
WOW it takes that long? Well YES and you won’t regret it.
Do I need to supply anything?
Access to electricity and water is all we need.
Do I need to be there?
Nope! You don’t need to be interrupted when our detailers arrive to do the cleaning. Just leave the car unlocked and we’ll notify you as soon as we’re done!
How do I pay?
Pay easily and securely with VISA, Mastercard, AMEX. We only accept payment after you’re 100% satisfied with the service.
Can I get a discount if I pay cash?
Ah sorry, no discounts for paying cash. We’re a fully licensed and registered Canadian Corporation obligated collect HST on behalf of the Canada Revenue Agency. We pay a lot of tax but thankfully our country is beautiful.
Our HST # is: 70183 1521 RT0001.
When did you start this business?
What do you do during winter?
We go to Hawaii.
All kidding aside, our Toronto winters are brutal. As much as we’d like to continue serving customers, it’s just not feasible as our equipment begin to freeze. Therefore we don’t service any retail customers during winter (Dec – Feb).
If you have an emergency, call us at 647-405-4516 and we can try to find a solution or at least offer some advice.
Do you service condos?
Your condo must have a dedicated wash-bay for. Check with your security or management office to see if your condo has one. You’d be surprised, many of the newer Downtown Toronto condos have them. That would be super convenient for you!
How much notice do you need?
We recommend planning at least 24-48 hours ahead. If you call the same day, there might not be an appointment available. Take a look online at our online calendar you’ll see the appointments remaining.
Once you reserve your appointment, you’re guaranteed the time slot. Unlike some other companies, we’ll show up 100% of the time.
You can get a customized monthly subscription based on your needs. Give us a call at 647-405-4516 to discuss.
Do you do Exterior-Only?
Sorry we don’t do exterior-only.
What regions do you service?
We service a 45-minute driving radius of Toronto. That includes Oakville to Pickering, Downtown Toronto to King.